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Press Releases
May 20, 2008
ResponseTek:CEM Spring 08 Release Delivers Enhanced Reporting, Analysis
February 22, 2008
ResponseTek Winter ‘08 Release strengthens enterprise CEM offering
October 1, 2007
Aon Fuels Growth with ResponseTek NPS Solution
In the news
June 2008 Ventana Research
Why Lack of Customer Experience Insight Could Spoil Your Business
April 2008 Gartner
The Gartner CRM Vendor Guide, 2008
January 23, 2008 SearchCRM.com
Employees the CIA of customer service
Web Seminars
July 15
A Networked Customer Economy – Service Based Growth Strategies for Financial Services
July 24
The Feedback Link: Connecting Employees to Customer Experiences
August 7
Beyond the Dashboard: Closing the Loop with Customers
Events
June 23 - 25, 2008
9th Annual Call Center Week (Las Vegas, NV)
